Pet Transport Service Request

PET SHIPPING AGREEMENT

4 Paws on Wheels RUSSELLVILLE, AR 72802 (512) 903-9647

1. All dogs must be at least 8 weeks of age to be transported.

2. A valid health certificate issued by a doctor of veterinary medicine no sooner than 10 days before the schedule delivery date must be obtained and travel with the pet.

3. A current rabies vaccination certificate must travel with your pet (this applies to pets over 16 weeks of age).

4. We recommend a supply of food be sent with your pet, appropriate to the number of days traveled. We will supply bottled water, ice and all bedding. (Our space is limited so we ask that no more than the necessary amount of food be sent.)

5. Should your pet require medical attention during transport, we are authorized to provide such care as is deemed necessary. Should emergency care be necessary, we will make every effort to contact you prior to taking any emergency action. However, if you cannot be reached we will use our discretion to take such steps necessary to ensure the well being of your pet(s). All charges incurred for veterinary care will be your responsibility.

6. For the safety of our clients and their pets, we will not transport a vicious animal. All pets must be socialized and friendly. All pets must be lead trained.

RESCHEDULING
In the event that you find yourself needing to reschedule your transport within 72 hours of transport day, you will be charged a rescheduling fee of 10% of the total agreed cost. It is important that you notify us immediately upon you change of plans.

CANCELLATION
Cancellations must be made no later than 72 hours before the scheduled pick-up date. Cancellations made after payment has been processed will receive a refund of the cost of the transport less a 25% cancellation fee. If you cancel after the 72 hours deadline, you will be charged the full transport fee and no refund will be given.

PICK-UP: If no person is present at the time of transport and/or the above described paperwork is not in order at the time of pick-up or delivery, we may have to continue without your pet. You will be charged for the full amount of the transport cost. We recommend that you make alternative arrangements in case the responsible party is unavailable.

DELIVERY: If no one is available to receive the animal and/or we are unable to contact the responsible party, there will be a daily fee of $150.00 per pet to defray the cost of care and boarding. The party who ordered the transport will be responsible for these extra charges. It is highly recommended that alternate arrangements be made in case the person responsible for receiving the animal is unable to do so. The receiver must be available 24 hours a day. Each client is given a scheduled one week window of time for pick up and delivery. We may need to make a pickup or delivery outside of normal business hours to keep on schedule. Due to conditions beyond our control we cannotarantee an exact date or time for pick up or delivery. We will attempt to contact you 24 hours before pick up or delivery.

RIGHT OF REFUSAL: Our drivers are given the right to refuse acceptance of your pet(s) because of failure to follow the above-mentioned terms, and/or your pet(s) is found to be vicious or sickly.